Shipping and Returns
We strive to provide you with the best shopping experience possible here at Liliana.
Order processing may take up to 2-3 business days
Package shipping & delivery can take up to 5-7 business days depending on your location
Once your package leaves our warehouse, you will be provided a tracking number to track your shipment.
NOTE:Please make sure that your shipping address is entered correctly to ensure that your package is accurately delivered to your destination.
We offer returns within 30 days after purchase.
1. All return merchandise must be in its original condition within a month (30 days) of invoice date; must provide reasons of return for approval.
- 10 % re-stocking fee will be applied for any return not in its original condition
- We do not accept return for sold out merchandise
2. All damages must claim within a month (30 days) of invoice date
Please provide clear damage picture and group pictures if claim is more than 1 pair with detail reason of each damage. Claim will be processed within 2 weeks
NOTE:All shipping fees are non-refundable. We reserve the right to decline your return or assess a 15% re-stocking fee if these terms are not followed.