Shipping and Returns

SHIPPING

We strive to provide you with the best shopping experience possible here at Liliana.

  • Order processing may take up to 2-3 business days

  • Package shipping & delivery can take up to 5-7 business days depending on your location

Once your package leaves our warehouse, you will be provided a tracking number to track your shipment.

NOTE:Please make sure that your shipping address is entered correctly to ensure that your package is accurately delivered to your destination.

 

RETURNS

We offer returns within 30 days after purchase.

  • 1. All return merchandise must be in its original condition within a month (30 days) of invoice date; must provide reasons of return for approval.

      • 10 % re-stocking fee will be applied for any return not in its original condition
      • We do not accept return for sold out merchandise

    • 2. All damages must claim within a month (30 days) of invoice date

      Please provide clear damage picture and group pictures if claim is more than 1 pair with detail reason of each damage. Claim will be processed within 2 weeks

    NOTE:All shipping fees are non-refundable. We reserve the right to decline your return or assess a 15% re-stocking fee if these terms are not followed.